Contact information
📄 Contact Information
We would love to hear from you! Whether you have a question about a pattern, need help with a download, or want to discuss a license, our team is here for you.
Store name: Transpachawaii Email: supportshop@transpachawaii.online — the fastest way to reach us. We reply within 24–48 hours, Monday through Friday. Phone: (808) 841-7571 — Monday to Friday, 9:00 AM – 5:00 PM (Hawaii Standard Time).
As a fully digital store, we do not have a physical storefront or pickup location; all customer support is provided online and by phone.
For order issues, please include your order number so we can help you faster. Mahalo for shopping with Transpachawaii! 🌺